Monday to Friday0900 - 1700
If contacting us by telephone, your call will always be answered during these hours, unless all lines are busy.
It is preferable for personal visits to be by prior arrangement,
as staff may be engaged with other clients at any time.
Very occasionally the office is unattended between 1300 and 1400.
You can of course email us at any time, and we will respond as soon as we can.
Closed Bank Holidays: special arrangements at Christmas and New Year.