Our Data Protection Systems

We operate the best possible systems to protect our computer network from hacking and viruses. These systems are updated automatically as soon as the latest versions are released. This can be several times a day.

Our emails are configured such that attachments (e.g. PDFs) are digitally secure between sender and recipient.

IT support and security are provided by iTexs Ltd, who are here at Copley Hill within sight of our offices and can be called upon at short notice to tackle any unexpected computer issues.

There is an on-site generator that cuts in automatically and our mother system is protected by an independent uninterruptable power supply. These measures prevent data corruption in the event of a power failure.

After a five-year transition, we are now completely paperless but of course we retain digital records for at least the minimum time requiremnents for Companies House and HMRC.

Physical paperwork provided by the client or printed by us, after digitisation if necessary but no longer needed for the job in hand, is put in sealed bags, which are retained within our offices until collection by PHS Datashred. They provide us with certificates of destruction to BS15713:2009 security shredding standard.

When we are closed, out-of-hours security is provided by the business park owners, Copley Hill Estates Ltd. There is an entrance barrier that is locked and keycode operated out of hours; and 24-hour recorded CCTV which is triggered for active monitoring by any out-of-hours activity at any time 365 days a year. The system has louspeakers and unexpected visitors can be challenged and the police can be called immediately if necessary.